Professional learning / IT & Business Management

IT & Business Management Training

Strengthen your understanding of enterprise assets, business continuity, and service delivery. Find the training that fits your next challenge.

  • Three Training Areas
  • Instructor Jeffrey Tefertiller
  • Practical Perspectives

A Broader Management Perspective

IT and business management training helps professionals consider how technology, organizational assets, and services support the work a business needs to do.

Explore three distinct areas: the value of enterprise assets, preparation for business disruption, and the way services create and deliver value. Choose the subject most relevant to your responsibilities.

Why Explore These Courses?

Start With Your Responsibilities

Choose the subject that connects with the decisions, challenges, and conversations in your role.

Learn From Experience

Meet Jeffrey Tefertiller, an author and instructor with a background in global leadership, ITIL, AI, and digital transformation.

Think Beyond The Terminology

Consider how the ideas relate to your organization. Selected EAM and service delivery options include case studies.