ITIL® (Version 5) Unfiltered:
The Mid-Year Career, Skills & Governance Audit
Your mid-year checkpoint for IT service management careers. No marketing spin, just expert-led audits on where you stand, what gaps need closing, and how to align your skills with ITIL® V5 direction before year-end.
Reserve My Seat
Is Your Career Still on Track?
We're halfway through 2026. ITIL® Version 5 is reshaping expectations for IT professionals, and the gap between certification and real-world capability is widening. This session is designed as a practical mid-year checkpoint for IT professionals looking to evaluate where they stand, identify skill gaps, and better align with the direction of modern service management. Led by practitioners who actively work with the ITIL® framework, the discussion focuses on real-world insight, career relevance, and governance strategy you can apply immediately. Whether you're a practitioner evaluating your role, a leader building governance strategy, or a professional weighing your next certification, this session was built for you.
Career Audit
Evaluate your current role against 2026 market expectations and identify real growth gaps.
Skills Audit
Discover which ITIL® skills are actually in demand, and which ones you need to build.
Governance Insight
Learn how ITIL® supports risk, compliance, and measurable business value realization.
Ask-Me-Anything
Ask your questions directly to the experts on career progression and ITIL® V5 updates.
Meet the Speakers
Learn from industry experts and thought leaders.
Vicky Hunter
Portfolio Director for ITIL / PeopleCert
Vicky Hunter is the Portfolio Director for ITIL at PeopleCert. She has worked in the education sector for 20 years and has diverse experience in a broad range of product management and qualification development roles in both commercial and not-for-profit organizations. She is passionate about best practices and the value of lifelong learning
David Cannon
Director of ITIL Growth / PeopleCert
David is a service management practitioner, consultant, and leader. Over the last three decades he has seen the industry go through at least five technology-enabled shifts. David has helped organizations apply the core management disciplines required to navigate each shift. He co-authored the ITIL publications Service Operation, (2007) Service Strategy (2011), Digital and IT Strategy (2020), Acquiring and Managing Cloud Services (2021), and Strategy (2026). He has led consulting practices at Hewlett-Packard, BMC Software, and Forrester Research. David is a co-founder of itSMF International and recipient of the itSMF Lifetime Achievement award. Today he is Director of ITIL Growth at PeopleCert.
Adam Griffith
ITIL® Architect / PeopleCert
An ITIL 5 Master and ITIL v3 Expert, Adam leverages over three decades of industry experience, including roles as a service management practitioner and trainer, to ensure the continued practicality and applicability of the ITIL framework.
Chris Ward
Director of Training / PassionIT Group
Chris Ward is the Director of Training at PassionIT Group and a leading advocate for transformational learning. He holds certifications including ITIL® 5 Master, PMP®, PMIACP®, PRINCE2® Practitioner, CRISC, CISA, and Professional Scrum Master. A published author, trusted consultant, and sought-after speaker, Chris helps professionals apply IT frameworks in real-world contexts. As a member of the ITIL® Advisory Council, he empowers learners to move beyond certification and contribute meaningfully to their organizations.
Register For This Event
Register now to secure your place at the June 25th webinar and receive a calendar reminder, session materials, and access to the recording after the live event.
Ready to Advance Your Career?
Join thousands of professionals who have transformed their careers with our expert-led training programs.