ITIL® Transformation (Version 5)
Direct, plan, and execute large-scale service transformation across digital products and services with the ITIL Transformation (Version 5) certification.
Enroll in ITIL® Transformation (Version 5)
Next cohort: Dec 7 - Dec 9 · 9:00 am ET
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| Your path | What's included | Take2 re-sit | Price (USD) | Get started |
|---|---|---|---|---|
| On-Demand (Self-Paced) Self-paced online learning | Self-Paced On Demand Access Official Exam Voucher Included, 365 Days Access to Materials, Learn at Your Own Pace, Digital Course Materials, Email Support | Optional +$60 | $1,095 | Choose this ↗ |
| Live Online Live instructor-led training | Live, Instructor-led Virtual Class Official Exam Voucher Included, Take2 Re-Sit Option Included, Office Hours Support, Digital Course Materials, Certificate of Completion, Post-Training Support Until You Pass | Included | $1,795 | See class dates ↗ |
Certifying a whole team? We run private cohorts and volume pricing for ITIL® Transformation (Version 5).
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ITIL® Transformation (Version 5) course curriculum
Episodes32 lessons
- Lesson 1 ITIL 5 Transformation 16:03
- Lesson 2 ITIL Foundation Review: Digital Products and Services 26:14
- Lesson 3 ITIL Foundation Review: Digital Product and Service Lifecycle 10:55
- Lesson 4 ITIL Foundation Review: Service Journey and Service Aspects 14:59
- Lesson 5 ITIL Foundation Review: ITIL Value System (IVS) 14:21
- Lesson 6 What is Transformation 20:53
- Lesson 7 The ITIL Transformation Model: Context and Adaptation 12:23
- Lesson 8 ITIL Transformation Model Components: Layers and Patterns 19:34
- Lesson 9 ITIL Transformation Model Components: Stages (Initiate Orchestrate Orient Decide) 11:48
- Lesson 10 ITIL Transformation Model Components: Stages (Clarify - Prepare - Deliver - Evaluate - Adapt) 10:50
- Lesson 11 ITIL Transformation Model Components: Stages (Observe - Synthesize - Reflect) 11:44
- Lesson 12 ITIL Transformation Model Components: 24 Steps 15:04
- Lesson 13 Initiation Patterns 13:31
- Lesson 14 Mandatory Regulatory Requirements 16:31
- Lesson 15 Structural Business Change Reactive Technology driven Change 18:19
- Lesson 16 Internal Improvement or Remediation Market Demand 23:05
- Lesson 17 Governance Patterns 11:06
- Lesson 18 BAU vs Transformation Governance 19:36
- Lesson 19 Choosing a Governance Approach 19:42
- Lesson 20 Continual Governance Approach Evaluation 17:02
- Lesson 21 Execution Patterns 7:05
- Lesson 22 The 3 Execution Patterns 18:30
- Lesson 23 End to End Transformation 13:47
- Lesson 24 Assessing The Example 19:42
- Lesson 25 Measurement, Learning, and Synthesis 13:46
- Lesson 26 Transformation Tools, Methods, and Techniques 14:34
- Lesson 27 ITIL Maturity Model & Measurement of TransformationITIL Maturity Model & Measurement of Transformation 19:25
- Lesson 28 OKRs and RACI/RASCI 16:46
- Lesson 29 Theory of Constraints & Value Stream Mapping 18:05
- Lesson 30 ITIL and AI 9:58
- Lesson 31 AI and Transformation 17:39
- Lesson 32 ITIL and other frameworks 15:59
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ITIL® Transformation (Version 5), training from $1,095.