ITIL® AI Governance (Version 5)
Govern AI responsibly and at scale with the ITIL® AI Governance (Version 5) certification. Self-paced on-demand training or exam voucher only, no prerequisites.
- Self-Paced On Demand Access
- Official Exam Voucher Included
- No Prerequisites Required
- Take2 Re-Sit Available as Add-on
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ITIL® AI Governance (Version 5) Overview
AI is changing every job, and knowing how to use it is only half the story. ITIL® AI Governance (Version 5) gives you the practical skills to use and govern AI with confidence, so your organization can adopt AI responsibly and create real value from it. Building on the AI-ready foundations of ITIL® (Version 5), the course covers AI fundamentals, benefits and risks, AI in organizational contexts, and what good AI governance looks like in practice. You will work with the ITIL AI Capability Model and the ITIL AI Governance Improvement Model, see how regulation shapes governance decisions, and learn how ITIL AI governance fits alongside other frameworks. Designed for every role, function, and organization, with no prerequisites and no mandatory training, it is a fast route to a credential that shows you can balance innovation with trust, accountability, and risk.
Training Key Features
- Self-Paced On Demand Access
- Official Exam Voucher Included
- 6 Months Access to Materials
- Learn at Your Own Pace
- Digital Course Materials
- Email Support
- No Prerequisites Required
Skills Covered
- Responsible AI Adoption: Adopt and scale AI while balancing innovation, trust, accountability, and risk.
- Governance in Practice: Apply oversight, accountability, transparency, and ethical safeguards across AI use.
- Benefit and Risk Analysis: Weigh the benefits and risks of AI in your own organizational context.
- ITIL AI Capability Model: Assess and build your organization's AI capabilities using the ITIL model.
- Continual Improvement: Use the ITIL AI Governance Improvement Model to mature governance over time.
- Regulatory Awareness: Understand how regulation shapes AI governance decisions.
- Framework Alignment: Connect ITIL AI governance with other governance and risk frameworks.
Benefits
ITIL certification is a sought-after requirement for professionals who want to master IT service management - and the roles it unlocks pay well above the all-occupations median.
Designation
Annual Salary
IT Support Specialist
$40,980
$61,860
$100,540
MinAverageMax
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) - national 10th percentile / median / 90th percentile annual wages
Training Options
Choose the format that fits how you learn.
Exam Voucher Only
Already prepared? Just the official exam.
$599
- Official PeopleCert exam voucher
- 12-month voucher validity
- Take2 re-sit available as add-on
- No training prerequisite for this exam
Best For:
Self-studied professionals who only need the official exam
Preferred
On-Demand (Self-Paced)
Self-paced online learning
$930
- Self-Paced On Demand Access
- Official Exam Voucher Included
- 6 Months Access to Materials
- Learn at Your Own Pace
- Digital Course Materials
- Email Support
Corporate / Group
Customized training for your organization
Contact Us
- Customized Training Content
- Flexible Scheduling
- On-site or Virtual Delivery
- Volume Discounts Available
- Dedicated Account Manager
- Post-Training Support
- Exam Vouchers for All Attendees
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Frequently Asked Questions
Prerequisites
There are no prerequisites for ITIL® AI Governance (Version 5). You do not need ITIL® Foundation or any prior ITIL® certification, and training is not mandatory for the exam. It is designed for every role, function, and organization.
Exam Format
Format: Multiple Choice Rules: Open-book exam Duration: 90 minutes Content: 40 questions (40 marks) Passing Score: 28/40 (70%) Training Duration: 8 hours of self-paced content
Who Should Take ITIL® AI Governance (Version 5)?
- - Leaders sponsoring or overseeing AI initiatives
- - IT service management and operations professionals
- - Product owners and delivery leads adopting AI in their products and services
- - Governance, risk, compliance and security professionals
- - Data, analytics and AI practitioners
- - Anyone contributing to AI-enabled decision-making in their organization
Do I Need Training Before Taking the Exam?
No. PeopleCert does not require training for ITIL® AI Governance (Version 5), so you can purchase the exam voucher on its own if you are already prepared. Our On Demand Bundle includes the self-paced course, the official digital materials and the exam voucher for candidates who want a structured path.
How Long Does the Certification Last?
ITIL® AI Governance (Version 5) is renewed every 3 years. You can renew by earning 60 CPD points, or by passing the exam for a different certification from the same product suite before your renewal date. A PeopleCert Plus membership includes the CPD tools that make renewal simpler.
What Is Included in the On Demand Bundle?
Self-paced online access for 6 months, official digital course materials, the official PeopleCert exam voucher, and email support. Take2, a discounted second exam attempt, is available as an add-on at checkout.
